Gladiator Flooring installs hardwood and luxury vinyl plank across the Bay Area. The estimates were good and the work was better — but half of them went cold because nobody had time to follow up after the walkthrough.
A quote got emailed after the walkthrough, and that was the last touch. Homeowners who were still deciding simply hired whoever called them back.
Square footage, material options, and pricing were rebuilt by hand for every job, usually at night after the crew went home.
Everything lived in a phone's text thread and a notebook in the truck.
Text and email sequences run for weeks after the estimate — polite, on-brand, and stopped the moment the customer replies or books.
Material and pricing templates turn a walkthrough into a clean, signable proposal before the truck leaves the driveway.
The owner can see, at a glance, which estimates are open, which are aging, and which need a call today.
Finished jobs trigger a review request, so new homeowners find a steady stream of recent five-star work.
Homeowners compare three bids. The installer who stays in the conversation is usually the one who gets the job.
Getting a professional proposal out same-day changed how serious the company looked next to competitors.
The automation does the work a full-time coordinator would have done — at a fraction of the cost.
Leads, quotes, schedules, and invoices in a single system instead of a phone, a notebook, and a spreadsheet.
"We didn't change our pricing or our crew. We just stopped letting quotes die. Twice as many of them turn into floors now."Gladiator Flooring LLC — Bay Area, CA
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